
Disclosures

This section provides an overview of key sustainability data and performance indicators across our operations. The information disclosed reflects our commitment to transparency and accountability and includes metrics aligned with leading sustainability frameworks and indices. These disclosures cover areas such as resource consumptions environmental impact, and operational safety, offering insight into our progress and priorities in building a more sustainable future.
Please note that on December 6, 2024, Chorus completed the sale of its Regional Aircraft Leasing segment, including Falko Regional Aircraft (“Falko”). 2024 disclosures exclude Falko data; therefore, year over year comparisons for some disclosures may demonstrate large fluctuations as a result of this change in data collection.
GRI Index
Reference | Category | Disclosure | 2024 Response |
---|---|---|---|
2-1 | The organization and its reporting practices | Organizational details | Chorus Aviation Inc. 3 Spectacle Lake Drive, Suite 380 Dartmouth, Nova Scotia, B3B 1W8 Canada. See the 2024 Annual Information Form dated February 19, 2025 (the “2024 AIF“), pages 4 and 5 under the headings “Corporate Structure” and “The Chorus Business.” |
2-2 | The organization and its reporting practices | Entities included in the organization’s sustainability reporting | See the 2024 AIF, pages 4 and 5 under the headings “Corporate Structure” and “The Chorus Business.” |
2-3 | The organization and its reporting practices | Reporting period, frequency and contact point | Chorus’ 2024 sustainability updates cover the calendar year from January 1, 2024 to December 31, 2024. Please contact us at sustainability@chorusaviation.com for questions on the report. |
2-4 | The organization and its reporting practices | Restatements of information | No restatements of information. |
2-5 | The organization and its reporting practices | External assurance | We did not seek external assurance for this disclosure. It has been reviewed and approved by Chorus executive. |
2-6 | Activities and workers | Activities, value chain and other business relationships | See the 2024 AIF, pages 6 – 10 under the heading “Three-Year History” and “Contract Flying.” |
2-7 | Activities and workers | Employees | See the 2024 AIF, page 13 under the heading “Resources.” |
2-9 | Governance | Governance structure and composition | See Chorus’ 2025 Management Proxy Circular (the “2025 Proxy Circular“), page 37, “ESG Update”. See also the “People and Governance” section of Chorus’ website: www.chorusaviation.com. The Governance, Nominating and Compensation Committee is the standing committee of the Board of Directors with responsibility for the oversight of sustainability. |
2-10 | Governance | Nomination and selection of the highest governance body | The Directors are nominated and elected at each annual shareholder meeting of Chorus in accordance with the Corporation’s Restated Articles of Incorporation and Third Amended and Restated By-Law No.1. See the 2025 Proxy Circular, pages 35 and 36 under the heading “Nomination of Directors.” |
2-11 | Governance | Chair of the highest governance body | The Chair is an independent member of the Board of Directors. See the 2025 Proxy Circular, page 28 under the heading “Director Independence.” |
2-12 | Governance | Role of the highest governance body in overseeing the management of impacts | See “Sustainability” section of Chorus’ website: www.chorusaviation.com. Also, see the 2025 Proxy Circular, page 38 under the heading “ESG Update, Governance.” |
2-13 | Governance | Delegation of responsibility for managing impacts | See “Sustainability” section of Chorus’ website: www.chorusaviation.com. Also, see the 2025 Proxy Circular, page 38 under the heading “ESG Update, Governance.” |
2-14 | Governance | Role of the highest governance body in sustainability reporting | See “Sustainability” section of Chorus’ website: www.chorusaviation.com. Also, see the 2025 Proxy Circular, page 38 under the heading “ESG Update, Governance.” |
2-15 | Governance | Conflicts of interest | See the “People and Governance” section of Chorus’ website: www.chorusaviation.com for the “Board Mandate” and the “Code of Ethics and Business Conduct.” |
2-16 | Governance | Communication of critical concerns | Chorus engages the services of ClearView, an independent third party, which provides an Ethics Reporting Hotline that is available year-round, 24 hours a day, 7 days a week to receive reports of potential misconduct. See our “Code of Ethics and Business Conduct” and “Ethics Reporting Policy” available on Chorus’ website: www.chorusaviation.com. |
2-17 | Governance | Collective knowledge of the highest governance body | See the 2025 Proxy Circular, page 38 under the heading “ESG Update, Governance.” |
2-18 | Governance | Evaluation of the performance of the highest governance body | See the 2025 Proxy Circular, page 35 under the heading “Assessments.” |
2-19 | Governance | Remuneration policies | See the 2025 Proxy Circular, page 24 under the heading “Director Compensation” and page 47 under the heading “Executive Compensation”. Beginning 2023, Chorus incorporated sustainability objectives into its annual incentive plans. |
2-20 | Governance | Process to determine remuneration | See the 2025 Proxy Circular, page 24 under the heading “Director Compensation” and page 47 under the heading “Executive Compensation”. Beginning 2023, Chorus incorporated sustainability objectives into its annual incentive plans. |
2-23 | Strategy, policies and practices | Policy commitments | See “Governance Documents” on the “People and Governance” page of Chorus’ website, as well as our “Code of Ethics and Business Conduct”. |
2-24 | Strategy, policies and practices | Embedding policy commitments | Chorus’ Code of Ethics and Business Conduct sets out the corporation’s policy commitments. In addition, the Ethics Reporting Policy provides reporting avenues. These polices are available on the People & Governance Page of the Chorus website under “Governance Documents.” |
2-25 | Strategy, policies and practices | Processes to remediate negative impacts | Chorus’ Code of Ethics and Business Conduct sets out the corporation’s policy commitments. In addition, the Ethics Reporting Policy provides reporting avenues. These polices are available on the People & Governance Page of the Chorus website under “Governance Documents.” |
2-26 | Strategy, policies and practices | Mechanisms for seeking advice and raising concerns | Chorus’ Code of Ethics and Business Conduct sets out the corporation’s policy commitments. In addition, the Ethics Reporting Policy provides reporting avenues. These polices are available on the People & Governance Page of the Chorus website under “Governance Documents.” |
2-27 | Strategy, policies and practices | Compliance with laws and regulations | In 2024, Chorus Aviation did not receive any material fines relating to non-compliance with laws and regulations. |
2-28 | Strategy, policies and practices | Membership associations | The Chorus group of companies, individually or collectively, hold the following memberships: • National Airlines Council of Canada (NACC) • Air Transportation Association of Canada (ATAC) • Canadian Council for Aviation and Aerospace (CCAA) • Ontario Aerospace Council (OAC) • Federally Regulated Employers – Transportation and Communications (FETCO) • Program Advisory Committee members (PAC) at Confederation College, Sault College and Seneca College, CQFA • Canadian Association of Defense and Security Industries (CADSI) • International Society of Transport Aircraft Trading (ISTAT) • Western Canada AME Association • Halifax Chambers of Commerce • ATAC (Air Transport Association of Canada) • AIAC (Aerospace Industries Association of Canada) • AAAA (Army Aviation Association of America) • ISTAT (International Society of Transport Aircraft Trading) • Ontario Aerospace Council • North Bay and District Chamber of Commerce • EASA (European Aviation Safety Agency) • ERA (European Regions Airlines Association) • Ontario AME Association • Regional Aviation Association of Australia |
2-29 | Stakeholder engagement | Approach to stakeholder engagement | Chorus’ identified its sustainability priorities by reaching out to stakeholders. Chorus’ materiality index is included in the sustainability section of its website: www.chorusaviation.com/sustainability. In addition, Chorus reaches out to its stakeholders as follows: Investors – through quarterly analyst calls; Employees – through employee surveys, focus groups, newsletters and employee resource groups; Customers – regular meetings and discussion with corporate customers; Suppliers – procurement processes; Communities – Charitable events, donations and volunteerism; Industry Associations – participation with industry groups and committees focused on advancing a safe, secure and sustainable aviation industry. |
2-30 | Stakeholder engagement | Collective bargaining agreements | We maintain open and mutually beneficial relationships with our unions and associations, which represent approximately 86% of our 4160 active employees (both full-time and part-time). At Jazz, the Vice President of Employee Relations and Operations Support, working with the labour relations team, is responsible for negotiating, implementing and overseeing collective agreements. At Voyageur, the Vice President Maintenance and Engineering, working with the Director Human Resources and Labour Relations, is responsible for the same functions. |
3-1 | Material topics | Process to determine material topics | See the Materiality Assessment section under the Sustainability page of Chorus’ website. |
3-2 | Material topics | List of material topics | See the Materiality Assessment section under the Sustainability page of Chorus’ website. |
3-3 | Material topics | Management of material topics | See the Materiality Assessment section under the Sustainability page of Chorus’ website. |
201-1 | Economic performance | Direct economic value generated and distributed | See Q4 2024 Chorus Consolidated Financial Statements. |
201-2 | Economic performance | Financial implications and other risks and opportunities due to climate change | See the 2024 AIF, page 42 under the heading “Climate change risks impact Chorus’ business strategy” and page 43 under the heading “Legislative or regulatory developments hinder Chorus’ profitability and future growth.” |
201-3 | Economic performance | Defined benefit plan obligations and other retirement plans | See the 2024 AIF, page 46 within the section “Financial and Legal Risk” and 2025 Proxy Circular page 67 under the “Pension Benefits” section. |
201-4 | Economic performance | Financial assistance received from government | Chorus did not receive any government financial assistance in 2024. |
205-1 | Anti-corruption | Operations assessed for risks related to corruption | Bribery and corruption are of particular concern to us as they involve the misuse of a position of trust for private gain. Our Anti-Bribery and Anti-Corruption Policy explains what constitutes bribery and other forms of corruption and requires our employees to take appropriate measures to prevent anyone from engaging in such conduct. |
205-2 | Anti-corruption | Communication and training about anti-corruption policies and procedures | Our employees who are exposed to increased risk of situations involving bribery or corruption are trained to identify those risks, avoid engaging in illegal conduct, and seek assistance when in doubt. Chorus’ Code of Ethics and Business Conduct sets out the conduct expected of Chorus’ employees and directors. |
205-3 | Anti-corruption | Confirmed incidents of corruption and actions taken | No incidents of corruption reported in 2024. |
206-1 | Anti-competitive behaviour | Legal actions for anti-competitive behavior, anti-trust, and monopoly practices | No relevant actions taken in 2024. |
302-1 | Energy | Energy consumption within the organization | See the “GHG Emissions Summary Table” below. |
302-2 | Energy | Energy consumption outside of the organization | See the “GHG Emissions Summary Table” below. |
305-1 | Emissions | Direct (Scope 1) GHG emissions | See the “GHG Emissions Summary Table” below. |
305-2 | Emissions | Energy indirect (Scope 2) GHG emissions | See the “GHG Emissions Summary Table” below. |
305-3 | Emissions | Other indirect (Scope 3) GHG emissions | See the “GHG Emissions Summary Table” below. |
305-4 | Emissions | GHG emissions intensity | See the “GHG Emissions Summary Table” below. |
305-5 | Emissions | Reduction of GHG emissions | See the “GHG Emissions Summary Table” below. |
306-1 | Waste | Waste generation and significant waste-related impacts | We generate operational waste within our aircraft hangers, in our offices and on our aircraft. We have recently strengthened and expanded our waste data collection to better measure what we intend to manage. Our public reporting now includes hazardous and electronic waste volumes in addition to operational waste. See the “2024 Operational Waste Table” below. |
306-2 | Waste | Management of significant waste-related impacts | We strive to reduce waste by taking a life-cycle approach to waste management, including by emphasizing waste minimization and reuse of serviceable materials. We believe that the entire aircraft lifecycle should be taken into consideration when considering aviation sustainability, since aircraft have environmental impacts and considerations at every stage from production to disassembly. |
306-3 | Waste | Waste generated | See the “2024 Operational Waste Table” below. |
306-4 | Waste | Waste diverted from disposal | See the “2024 Operational Waste Table” below. |
306-5 | Waste | Waste directed to disposal | See the “2024 Operational Waste Table” below. |
307-1 | Environmental Compliance | Non-compliance with environmental laws and regulations | No incidents of non-compliance reported in 2024. |
308-1 | Supplier Environmental Assessment | New suppliers that were screened using environmental criteria | See our 2024 Modern Slavery Report. |
308-2 | Supplier Environmental Assessment | Negative environmental impacts in the supply chain and actions taken. | See our 2024 Modern Slavery Report. |
402-1 | Labour/Management Relations | Minimum notice periods regarding operational changes | Notice periods depend on any statutory and/or contractual requirements applicable to employees in different jurisdictions. Policies and collective agreements applicable to Canadian-based employees must respect this minimum but can be supplemented by the employer or provided for in collective agreements. |
403-1 | Occupational Health and Safety | Occupational health and safety management system | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
403-2 | Occupational Health and Safety | Hazard identification, risk assessment, and incident investigation | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
403-3 | Occupational Health and Safety | Occupational health services | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
403-4 | Occupational Health and Safety | Worker participation, consultation, and communication on occupational health and safety | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
403-5 | Occupational Health and Safety | Worker training on occupational health and safety | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
403-6 | Occupational Health and Safety | Promotion of worker health | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
403-7 | Occupational Health and Safety | Prevention and mitigation of occupational health and safety impacts directly linked by business relationships | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
403-8 | Occupational Health and Safety | Workers covered by an occupational health and safety management system | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
403-9 | Occupational Health and Safety | Work-related injuries | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
403-10 | Occupational Health and Safety | Work-related ill health | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
416-1 | Customer health and safety | Assessment of the health and safety impacts of product and service categories | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
416-2 | Customer health and safety | Incidents of non-compliance concerning the health and safety impacts of products and services | See the 2024 AIF, page 30 under the heading “Security and Safety.” |
401-1 | Employment practices | New employee hires and employee turnover | As at December 31, 2024, the Corporation and its subsidiaries had approximately 4,753 employees. |
401-3 | Employment practices | Parental leave | In 2024, 46 employees took Parental leave and 40 employees took Maternity leave. |
404-1 | Training & education | Average hours of training per year per employee | Jazz employees received approximately 55 hours of training per employee. Each Jazz pilot received approximately 95 hours of training during 2024. During 2024, approximately 1200 Jazz employees received first aid training. During 2024, 86 Voyageur employees received 16 hours of first aid training per employee. Cygnet Aviation Academy, collaboration with CAE, delivers an all in-one program on state-of-the-art aircraft, flight training devices, and full-flight simulators through which cadets can achieve their Integrated Airline Transport Pilot License and acquire an airline specific type rating over a 20-month program. Cygnet and CAE combine high-technology and leading-edge digital education and training to prepare direct-entry-ready First Officers for Canadian airlines |
404-2 | Training & education | Programs for upgrading employee skills and transition assistance programs | Development and training are important to giving our employees the skills, opportunities and confidence they need to thrive. At Jazz, every flight attendant trainee is given 25 hours of familiarization flying under the mentorship of a qualified flight attendant. In addition to offering new hires the opportunity to develop confidence through teamwork and real-life experience, familiarization flights provide current cabin crews the chance to share their wealth of knowledge. The Jazz Customer Excellence Flight program was relaunched in 2023 after a brief hiatus. The program provides cabin crews recognition for their areas of excellence and build on their strengths by offering guidance and support. It represents an opportunity for onboard mentorship, recognition, and support from Inflight Managers to Flight Attendants. |
404-3 | Training & education | Percentage of employees receiving regular performance and career development reviews | 100% of management and administrative employees receive performance reviews. |
405-1 | Diversity & Equal Opportunity | Diversity of governance bodies and employees | See the “2024 Diversity Table” under the Sustainability section of the Chorus website. |
405-2 | Diversity & Equal Opportunity | Ratio of basic salary and remuneration of women to men | Jazz mean average: 37.3% Voyageur mean average: 20% |
406-1 | Non-discrimination | Incidents of discrimination and corrective actions taken | Chorus recorded no incidents of discrimination in 2024. |
407-1 | Freedom of Association & Collective Bargaining | Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk | 86% of our employees are covered by a collective agreement. |
408-1 | Child Labour | Operations and suppliers at significant risk for incidents of child labor. | See our 2024 Modern Slavery Report. |
409-1 | Forced or Compulsory Labour | Operations and suppliers at significant risk for incidents of forced or compulsory labor. | See our 2024 Modern Slavery Report. |
412-1 | Human Rights Assessment | Operations that have been subject to human rights reviews or impact assessments. | See our 2024 Modern Slavery Report. |
413-1 | Local Communities | Operations with local community engagement, impact assessments, and development programs | Community engagement is a key pillar of the Chorus sustainability program. Our Healthy Communities efforts are about contributing to the sustainability of the communities where we live and work. Examples of these projects include the support of marginalized members of our communities by addressing food insecurity, homelessness, physical and mental health and resilient environments. |
413-2 | Local Communities | Operations with significant actual and potential negative impacts on local communities | Chorus identified no operations with significant actual and potential negative impacts on local communities in 2024. |
414-1 | Supplier Social Assessment | New suppliers that were screened using social criteria | See our 2024 Modern Slavery Report. |
414-2 | Supplier Social Assessment | Negative social impacts in the supply chain and actions taken | See our 2024 Modern Slavery Report. |
418-1 | Customer Privacy | Substantiated complaints concerning breaches of customer privacy and losses of customer data | Chorus incurred no substantiated complaints concerning breaches of customer privacy and losses of customer data in 2024. |
413-1 | Local Communities | Operations with local community engagement, impact assessments, and development programs | Community engagement is a key pillar of the Chorus sustainability program. Our Healthy Communities efforts are about contributing to the sustainability of the communities where we live and work. Examples of these projects include the support of marginalized members of our communities by addressing food insecurity, homelessness, physical and mental health and resilient environments. |
413-2 | Local Communities | Operations with significant actual and potential negative impacts on local communities | Chorus identified no operations with significant actual and potential negative impacts on local communities in 2024. |
414-1 | Supplier Social Assessment | New suppliers that were screened using social criteria | See our 2024 Modern Slavery Report. |
414-2 | Supplier Social Assessment | Negative social impacts in the supply chain and actions taken | See our 2024 Modern Slavery Report. |
418-1 | Customer Privacy | Substantiated complaints concerning breaches of customer privacy and losses of customer data | Chorus incurred no substantiated complaints concerning breaches of customer privacy and losses of customer data in 2024. |
GHG Emissions Summary
Emission Type | 2024 (tCo2e) | 2023 (tCO2e) | 2022 (tCO2 only) |
---|---|---|---|
Scope 1 (Direct)1, 2 | |||
Aircraft fuel | 872,158 | 946,243 | 985,870 |
Ferry flights | N/A | 752 | N/A |
Ground Support Equipment3, 4 | 39 | 107 | 898 |
Natural Gas | 900 | 753 | N/A |
Vehicle fleet | 367 | 898 | N/A |
Total Scope 1 | 873,464 | 948,753 | 986,768 |
Scope 2 (Purchased) | |||
Electricity | 1,941 | 1,590 | 3,053 |
Total Scope 2 | 1,941 | 1,590 | 3,053 |
Scope 3 (Indirect)6 | |||
Leased aircraft fuel (owned)5 | 18,377 | 958,426 | 908,924 |
Leased aircraft fuel (managed)5 | N/A | 506,732 | 460,796 |
Total Scope 3 | 18,377 | 1,465,158 | 1,369,720 |
Total GHG Emissions7 | 893,782 | 2,415,501 | 2,359,541 |
(1) On December 6, 2024, Chorus completed the sale of its Regional Aircraft Leasing segment, including Falko Regional Aircraft (“Falko”). As a result, we no longer have access to Falko’s GHG emissions data and have not included these calculations in our 2024 reporting. The reduction in emissions recorded in 2024 reflects the removal of the Falko emissions. | |||
(2) Jazz aircraft fuel emissions information is provided by Air Canada. Jazz emission factor source: NIR 1990-2023, Part II, Table A6.1-14, Aviation Turbo Jet. | |||
(3) GSE data doesn’t include fuel that is sourced from other sources (a local gas station) for when vehicles are used for out-of-base work. | |||
(4) The emission factors used in Scope 2 are location-based and specific to the area where the electricity is purchased. Where actual electricity data was not available, we have estimated the emissions based on the occupancy surface by the tenants. | |||
(5) Scope 3 managed aircraft consisted of aircraft that were managed by Falko, but not wholly or majority owned by Chorus, and leased to third parties. As a result of the sale of Falko, Chorus no longer has access to the Falko GHG emissions and therefore has not included this data for its 2024 reporting. | |||
(6) We have not yet been in a position to quantify our Scope 3 emissions beyond leased aircraft fuel, given the complexity of data collection across our value chain. | |||
(7) GHG emissions data is based on best available data at the time of collection. |
Energy Consumption
Fuel Type | Unit | 2024 | 2023 |
---|---|---|---|
Jet Fuel | Litres | 345,296,344 | 935,289,000 |
Diesel | Litres | 67,126 | 183,534 |
Gasoline | Litres | 96,816 | 221,143 |
Propane | Litres | 1,717 | 1,911 |
Natural Gas | Cubic Metres | 454,993 | 363,582 |
Water Consumed & Discharged
Water | 2024 Cubic Metres | 2023 Cubic Metres |
---|---|---|
Consumed | 5,974 | 20,896 |
Discharged | 3,747 | 4,677 |
Electricity Consumption
2024 | 2023 | |
---|---|---|
Electricity | 4,457,766 kWh | 3,806,582 kWh |
Operational Waste
Waste Type | 2024 | 2023 | 2022 | Unit |
---|---|---|---|---|
Hazardous | 122 | 63 | N/A | Mt |
Composted | 0.01 | 0.05 | N/A | Mt |
Recycled | 147 | 58.6 | 58.2 | Mt |
Landilled | 86.5 | 87.1 | 72.5 | Mt |
Diversion Rate | 62.9 | 40.2 | 44.5 | % |
Jazz Safety Metrics
2024 | 2023 | 2022 | |
---|---|---|---|
Fatalities | 0 | 0 | 0 |
Lost-time Injuries | 144 | 102 | 101 |
High-Consequence Injuries1 | 13 | 11 | N/A |
Rate of Injuries2 | 0.3 | 0.2 | 0.2 |
(1) High-Consequence Injuries are defined as injuries that keep employees away from regular duties for six or more months. | |||
(2) Rate of injuries for every 100 full-time employees. |
Voyageur Safety Metrics
2024 | 2023 | 2022 | |
---|---|---|---|
Fatalities | 0 | 0 | 0 |
Lost-time Injuries | 18 | 10 | 6 |
High-Consequence Injuries1 | 0 | 0 | N/A |
Rate of Injuries2 | 0.7 | 0.2 | 0.2 |
(1) High-Consequence Injuries are defined as injuries that keep employees away from regular duties for six or more months. | |||
(2) Rate of injuries for every 100 full-time employees. |