Our Guiding Principles
Our Commitment to Health and Safety
The safety and security of our customers and employees in all aspects of our operations is a fundamental value of Chorus and our subsidiaries: Falko, Jazz Aviation, and Voyageur Aviation.
We are committed to creating a healthy, safe, and welcoming culture for all our employees and customers. We meet or exceed all regulatory requirements. We ensure voluntary health promotion programs are available to all employees. We operate robust Safety Management Systems (SMS) and Occupational Health and Safety (OHS) programs in our airline businesses, Jazz and Voyageur. In addition, Falko Regional Aircraft uses a Safety Health & Environment Database.
The SMS and OHS programs incorporate user inputs through incident reporting, preventive risk measures, embedded policies, and procedures. This approach is reinforced and improved through our cross-functional training programs, ensuring our managers, supervisors, and staff in their regulatory duties of providing a safe working environment in compliance with the Canadian Labour Code.
At Chorus, we lead by example. Jazz has been named one of Canada’s Safest Employers for over five years.
The Safety Management System at Jazz is recognized as industry-leading. Jazz participates in numerous regulatory and industry forums to ensure its safety standards are of the highest calibre. Jazz is actively involved with the National Airlines Council of Canada, the Air Transport Association of Canada, and the Regional Airlines Association, to name a few.
In our pursuit of brighter horizons, we recognize the importance of community service and the aviation industry’s role in the economy and social development of the communities we serve and connect.
Chorus is proud of the many employees actively volunteering their time and efforts to worthy causes in their local and global communities. Chorus promotes and supports the volunteer activities of our employees and organizes team volunteering experiences, such as;
- Searching for Santa mission which welcomes children aboard special flights to the ‘North Pole,’
- Habitat for Humanity builds,
- United Way campaigns, supporting unhoused individuals, cancer organizations, and
- local food bank initiatives.
Chorus understands the need to prepare the next generation of talent. Therefore, we work closely with aviation colleges through their Advisory Boards to help ensure that programs, and students, meet current and future workforce needs.